Privacy Policy
Mahakali Builders is committed to protecting the privacy and personal information of visitors, users, and clients who access our website or interact with us through our website, phone calls, WhatsApp, email, or in person.
This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable laws in India, including the Information Technology Act, 2000 and related rules.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or engage our services:
1.1 Personal Information
Name
Mobile number
Email address
Site or property location details
Construction requirements and preferences
Any other information voluntarily provided by you
1.2 Technical Information
IP address
Browser type
Device information
Pages visited on our website
Date and time of access
We do not knowingly collect sensitive personal data such as passwords, financial details, biometric data, or Aadhaar information through our website.
2. Purpose of Information Collection
The information collected by us is used strictly for legitimate business purposes, including:
The information collected by us is used strictly for legitimate business purposes, including:Responding to your enquiries and requests
Providing construction-related information, quotations, or consultations
Scheduling site visits and project discussions
Project communication and coordination
Improving our website, services, and customer experience
Legal and regulatory compliance
3. Information Sharing and Disclosure
Your information may be shared only when necessary and only with:
Authorized internal team members of Mahakali Builders
Architects, engineers, consultants, or vendors involved in your project
Government authorities or legal bodies if required under applicable law
We do not sell, rent, or trade your personal information to any third party.
4. Data Storage and Security
We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Your information may be stored in digital or physical form and is accessible only to authorized personnel.
While we strive to protect your data, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
5. Cookies and Website Analytics
Our website may use cookies or basic analytics tools to:
Understand website traffic
Improve user experience
Analyze website performance
Cookies do not collect personally identifiable information.
You may choose to disable cookies through your browser settings.
6. User Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal or contractual obligations
Requests may be made by contacting us using the details provided in Section 11 below.
7. Third-Party Links
Our website may contain links to third-party websites.
Mahakali Builders is not responsible for the privacy practices, content, or security of such external websites.
We encourage users to review the privacy policies of third-party websites they visit.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws and regulations.
9. Legal Compliance
This Privacy Policy is published in compliance with:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, to the extent applicable
10. Policy Updates
Mahakali Builders reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be effective immediately upon being posted on this page.
11. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Mahakali Builders
📍 Office Address: __________________________
📞 Phone: +91 XXXXXXXXXX
📧 Email: __________________________
12. Grievance Officer (Rule 3 Compliance)
In accordance with Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Mahakali Builders has appointed a Grievance Officer to address concerns relating to privacy, data handling, or website usage.
Grievance Officer Details
Name: Lokesh Sawarkar
Designation: Grievance Officer
Organization: Mahakali Builders
📍 Office Address: __________________________
📞 Phone: +91 XXXXXXXXXX
📧 Email: __________________________
Grievance Redressal Process
Grievances may be submitted via email or phone using the details above.
Complaints will be acknowledged within a reasonable time.
We will make best efforts to resolve grievances within 30 (thirty) days from the date of receipt.
This mechanism applies only to privacy and website-related concerns. Project or contract-related matters are governed by the construction agreement.
By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.